Beyond maintenance service & Technical support
Nowadays, financial institutions have more services requirements for its equipment provider. They are demand much more from their provider's service operations than just provide spare parts and the availability of on-call technicians. What they really expect is the service level agreements, in-depth inspection services and machine upgrades, remote diagnostics and monitoring, training courses and specialist production process improvement advice offered by their suppliers – all of which Julong has pioneered as part of its drive to become the benchmark for services in the financial equipment industry.
Customers’ machine performance may decrease over time without Julong Service Solutions. This is why we developed four programs which are Julong Core services, Maintenance solutions, Boost my Julong and Expert services.